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RemoteCall 5.0 Customers,
RSUPPORT has planned Service update for RemoteCall 5.0 ASP Server beginning Tuesday OCT 6, 2009 at 21:00 GMT.
This is to update the RemoteCall 5.0 server; minimal downtime is expected.
Please check the time zones below to find out when you will be affected.
SERVERS AFFECTED: RemoteCall 5.0, RemoteHelp, RemoteSales ASP
TYPE OF MAINTENANCE: RemoteCall 5.0, RemoteHelp, RemoteSales ASP Service Update
DURATION: 2 hours - Tuesday OCT 6, 2009 from 21:00 to 23:00 GMT
Asia - Wednesday OCT 7, 2009 06:00 – Wednesday OCT 7, 2009 08:00 (Seoul,Tokyo)
Europe - Tuesday OCT 6, 2009 from 22:00 - 24:00 (Paris)
N. America - Tuesday OCT 6, 2009 from 17:00 – 19:00 (Washington DC)
Tuesday OCT 6, 2009 from 14:00 - 16:00 (Los Angeles)
COMMENTS:
This maintenance has been planned extensively and we anticipate minimal downtime. This procedure has been
rehearsed and timed on test equipment to verify duration and to test procedural order and contingencies.
Please be aware that temporary outages are a possibility and we apologize for any inconvenience this may cause.
If you have any questions, please contact the RSUPPORT support staff at support@rsupport.com.
Thank you for using Our Products.
Best Regards,
The RSUPPORT Team
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