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RemoteCall 5.0 Customers,
RSUPPORT has planned Service update for RemoteCall 5.0 ASP Server beginning Wednesday SEP 20, 2009 at 20:00 GMT.
This is to update the RemoteCall 5.0 server; minimal downtime is expected.
Please check the time zones below to find out when you will be affected.
SERVERS AFFECTED: RemoteCall 5.0, RemoteHelp, RemoteSales ASP
TYPE OF MAINTENANCE: RemoteCall 5.0, RemoteHelp, RemoteSales ASP Service Update
DURATION: 2 hours - Wednesday Sep 20, 2009 from 20:00 to 22:00 GMT
Asia - Thursday Sep 21, 2009 05:00 – Thursday Sep 21, 2009 07:00 (Seoul,Tokyo)
Europe - Wednesday Sep 20, 2009 from 21:00 - 23:00 (Paris)
N. America - Wednesday Sep 20, 2009 from 16:00 – 18:00 (Washington DC)
Wednesday Sep 20, 2009 from 13:00 - 15:00 (Los Angeles)
COMMENTS:
This maintenance has been planned extensively and we anticipate minimal downtime. This procedure has been
rehearsed and timed on test equipment to verify duration and to test procedural order and contingencies.
Please be aware that temporary outages are a possibility and we apologize for any inconvenience this may cause.
If you have any questions, please contact the RSUPPORT support staff at support@rsupport.com.
Thank you for using Our Products.
Best Regards,
The RSUPPORT Team
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